Zendesk AI Summit (ZAIS) was the biggest Zendesk digital event of the year! With 4 regional broadcasts at launch, this was the moment where Zendesk showcased its leadership in the global AI conversation applied to customer service.
Some highlights:
> Inspiring talks from LinkedIn Co-Founder Reid Hoffman and OpenAI CRO Ashley Kramer
> Real-world AI impact with stories from Zendesk customers: Motorway, Kovi, Sealy Posturepedic, and NOBULL
> Brand-new Zendesk AI innovations designed to transform CX, ES, and Contact Centers
DIGITAL EVENT LANDING PAGE
The Zendesk AI Summit is an annual digital broadcast that highlights Zendesk’s leadership in customer experience AI. The event showcased innovations like AI agents, agent copilots, and AI-powered analytics. Led by Zendesk’s executive team and guest speakers, the summit offers a concise look at how Zendesk is shaping the future of AI-driven customer service.
Watch the full line up of keynotes at https://virtualevents.zendeskai-summit.com/
Results
AI Summit was an incredible success with sales achieving 5X the pipeline in the first 48 hours vs 2024!
FILMING SET INSTALL & BTS
For the filming set, I proposed a modular system of elements to create a variety of setting. The elements paired with Zendesk’s corporate offices and included Molo walls, polygal panels, large floral and flooring, to create depth and add dimension to the set.
We repurposed a large work room at the corporate tower in San Francisco, and brought in the equipment and scenic elements from outside vendors.